Data Protection

Privacy Policy — 999ap's Commitment to Protecting Your Information

Last Updated: January 1, 2026 Your privacy is our top priority at 999ap. Read this policy to learn how we protect your information.

Our Commitment to Protecting Your Data

999ap believes every user has the right to control their own data. That's why we follow international standards for data protection.

SSL Encryption

All data transmitted on the 999ap platform is protected with 256-bit SSL encryption, keeping your personal and financial information out of reach of third parties.

Secure Data Storage

Your data is stored on secured servers. Regular security audits and penetration testing are conducted to ensure the integrity of our systems.

No Data Sold to Third Parties

999ap never sells or shares your personal data with advertisers or any other third parties. Your privacy is not part of our business model.

Minimal Data Collection

We only collect information that is genuinely necessary to provide our services. Collecting data beyond what is needed goes against our principles.

Right to Rectification

You can view, update, or request deletion of the information stored in your profile at any time. This is a fundamental right.

Opt Out of Marketing

If you'd rather not receive promotional emails or SMS, you can unsubscribe at any time. We respect your preferences.

1 Introduction & Scope

999ap places the highest importance on the privacy of its online betting platform users. This Privacy Policy explains how 999ap collects, uses, stores, and protects your personal information.

By using our website or app, you are agreeing to this Privacy Policy — so it's important to read it carefully before registering.

In Summary: 999ap uses your information solely to provide you with better service — it is never sold to any third party.

This Privacy Policy applies to all 999ap digital services — including the website, mobile app, live chat, and email communications. Regardless of the device or method you use to access 999ap, this policy applies in all cases.

2 What Information We Collect

999ap collects only the information it needs. See the table below for what we collect and why:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Account Verification & KYC
Contact Information Mobile number, email address Registration & Contact
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Location Information IP address, country Security Verification
Device Information Browser, operating system Technical Support
Usage Data Betting history, session logs Service Improvement & Responsible Gaming

We never collect or store your password, full bank account number, or card details.

3 How We Collect Your Data

999ap collects information in several ways. Each method is explained below:

Directly from You

  • Information you provide when filling out the registration form.
  • Documents submitted for KYC verification.
  • When you contact us via live chat or email with our support team.
  • When you participate in a survey or competition.

Automatically

  • Through cookies and tracking technologies while you browse our website or app.
  • Session information at the time of login and logout.
  • Transaction details at the time of placing a bet.
  • IP address and device information.

Via Third Parties

  • Transaction verification data from payment providers (Mobile Pay, Nagad, Rocket).
  • NID verification results processed through identity verification services.
  • Security signals from fraud prevention services.

Any data obtained from third parties is used solely to verify and secure your account.

4 Purpose of Data Use

999ap uses your information strictly for defined purposes. Your data is never used for anything beyond the following:

  • Account Management: Completing the registration process, verifying logins, and maintaining account security.
  • Payment Processing: Processing deposits and withdrawals securely, and verifying transactions.
  • KYC Verification: To verify your age and identity, and to prevent money laundering.
  • Customer Support: To understand your issue and resolve it as quickly as possible.
  • Service Improvement: Data analysis to improve your platform experience.
  • Responsible Gaming: To detect unusual betting patterns and provide appropriate support.
  • Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).
  • Legal Obligations: To meet regulatory requirements and comply with applicable laws.

999ap does not build advertising profiles using your data or sell data to advertisers.

5 Data Sharing Policy

999ap never sells your personal data. However, information may be shared in the following limited circumstances:

Service Partners

With trusted providers for payment processing, KYC verification, and cybersecurity. These partners are contractually bound to uphold the same privacy standards.

When required by law

When required by court order, regulatory authority, or government investigation. In such cases, only the minimum necessary information is shared.

In Company Restructuring

In the event of a business merger or acquisition, user data may be transferred. You will be notified in advance should this occur.

Please Note: Before sharing data in any of the above situations, we ensure the receiving party also complies with data protection requirements.

6 Cookie Policy

999ap uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Cookies We Use

  • Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these.
  • Functional Cookies: Remembers your language preference and theme settings.
  • Analytics cookies: Helps us understand which pages are used most — no personal identity is attached.

Cookie Controls

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the site from working. Go to your browser's settings menu and adjust the "Cookies" option.

999ap does not use third-party advertising tracking cookies. Your browsing history is never shared with advertisers.

7 Data Retention Period

999ap retains your data for as long as your account remains active, and for a specified period thereafter. Data is held as required by legal obligations and for dispute resolution purposes.

Data Type Retention Period
Account information (name, email) 5 years after account closure
Transaction Records 7 years (as required by law)
KYC Documents 5 years after account closure
Betting History 3 Years
Support Contact 2 years
Session Logs & IP Information 90 days

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

8 Your Rights

As a 999ap user, you have the following rights over your personal data:

  • Right to Know: You may request to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: You can temporarily limit how your data is used.
  • Right to Portability: You can request a copy of your data.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise these rights support@999ap.netto email us. We aim to respond within 30 business days.

There is no fee to exercise your rights. Exceptions may apply for requests that are unreasonable or repetitive.

9 Children's Privacy

999ap is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we become aware that a minor has opened a 999ap account, that account will be closed immediately and all collected data will be permanently deleted.

If a parent or guardian suspects their child is using 999ap, please contact us immediately at support@999ap.net.

10 Security Measures

999ap uses industry-standard technology and practices to protect your data:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An added layer of security at login.
  • Firewall & DDoS Protection: Protecting servers against cyberattacks.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Access Controls: Only authorized personnel can access your data, and only when necessary.
  • Data Backup: Regular backups reduce the risk of data loss.

That said, no one can guarantee absolute security on the internet. You should also stay vigilant — use a strong password and never share your account details with anyone.

11 Privacy Policy Updates

999ap reserves the right to update this Privacy Policy. When changes are made:

  • The "Last Updated" date at the top of the page will be revised.
  • You will be notified in advance by email or SMS of any significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request that your account be closed.

We recommend reviewing this page regularly, especially before using any new service.

12 Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

  • Email: support@999ap.net
  • Live Chat: Available 24/7
  • Response time: Usually within 24 hours

For formal privacy complaints, email us at the address above with the subject line "Privacy Complaint" and include full details. We will review and respond within 30 days.

For support with Responsible Gaming or account security, please contact our Responsible Gaming View page.

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Your Data Is Secure — Get Started Today

Your personal information is kept with the highest level of security at 999ap. Register with confidence and enjoy the best betting experience in Bangladesh.

18+ | Bet Responsibly

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